Troubleshooting When Your Refrigerator Won't Cool

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Watch this video if it appears your refrigerator will not cool at all but is plugged in and powered on. You may have accidentally placed it or left it in Demo Mode, a display mode feature for retailers. Turning off Demo Mode is easy and varies by refrigerator model display type. Generally speaking, each model may require a different combination of display buttons so refer to your manual section on Demo Mode or Cooling Off to learn about your specific fridge type. If Demo Mode is disabled and you still have no cooling when plugged in, call a service professional in case of a home electrical issue. This usually applies to all refrigerator model types.

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